HOW WE PROTECT YOUR INFORMATION

At TCA by E*TRADE, we take our role as custodian seriously, providing several layers of protection for investors and their financial advisors. We invest in state-of-the-art technology and ongoing employee training to help protect investor assets and maintain the integrity of our end-to-end security.

OUR HIGH LEVEL OF SECURITY STANDARDS

TCA by E*TRADE is an ISO 27001:2005 certified custodian. ISO 27001:2005 is recognized as a leading international and independent verification process for developing and maintaining an information security management system. The ISO 27001:2005 certification reflects compliance in protecting critical and sensitive data while adhering to a high level of security.

THREE PILLARS OF DIGITAL SECURITY

  • Channel protection. We employ security measures to block attempts to access the TCA by E*TRADE platform. First, we use the strong firewalls to guard the information housed in our servers. In addition, we require strong log-in credentials for authentication. Whenever investor data is transferred digitally, it is protected with a high level of security protocols that leverage robust encryption tools, including 256-bit Secure Socket Layer (SSL) encryption.

  • Transaction monitoring. TCA by E*TRADE reviews transaction data and scans for any abnormal or suspicious activity. We employ pattern analysis and other advanced analytical systems to detect suspicious account activity and deter unauthorized access. We notify you when transactions occur in your account, such as money being moved in or out, a purchase or sale of a security, or when personal information is changed or updated.

  • Data privacy. All employees who handle sensitive information are pre-screened and trained in privacy and security.

CYBER LIABILITY INSURANCE PROGRAM

TCA by E*TRADE has both a cyber liability insurance policy and a EDP/Electronic Computer Crime insurance policy. These protection plans are designed to cover consumers of technology services or products. Most notably, these cyber liability policies cover TCA by E*TRADE’s liability for a data breach and/or a loss resulting from dishonest acts of an employee or theft caused by others through the fraudulent use of computer systems, including damage to data.

PROTECTING YOUR PRIVACY

At TCA by E*TRADE, your privacy is a priority. To protect your personal information from unauthorized access and use, we use comprehensive security measures. In addition, TCA by E*TRADE does not share your information with third parties for their marketing purposes. We inform you how we collect, share and protect your personal information in our written privacy policy.

YOUR SAFETY IS OUR BUSINESS

At TCA by E*TRADE, we monitor our systems and controls, and collaborate with government agencies, law enforcement and other financial services firms to address potential threats. In addition, we regularly review, update and modify our policies and procedures to respond to new threats and to adapt to changes in technology.

Keeping your financial and personal information secure and confidential is one of our most important responsibilities. You can have the highest level of confidence that your personal and financial information is protected at TCA by E*TRADE.

SECURITY PROTOCOLS

  • Authentication – ensures you are communicating with TCA by E*TRADE and helps prevents a fraudulent computer from impersonating your custodian.
     

  • Encryption – scrambles transferred data so that it can only be read by you.
     

  • Data integrity – assures your information can only be accessed by those authorized to do so.

Investment Products: Not FDIC Insured - No Bank Guarantee - May Lose Value.

E*TRADE, E*TRADE Advisor Services, and Liberty are registered trademarks or trademarks of E*TRADE Financial Corporation. All other trademarks mentioned herein are the property of their respective owners. Product and service offerings are subject to change without notice.

E*TRADE Savings Bank and its affiliates (“E*TRADE”) do not warrant these products, services and publications against different interpretations or subsequent changes of laws, regulations and rulings. E*TRADE does not provide legal, accounting, or tax advice. Always consult your own legal, accounting, and tax advisors.

System response and account access times may vary due to a variety of factors, including trading volumes, market conditions, system
performance, and other factors.

© 2019 E*TRADE Savings Bank, doing business as “E*TRADE Advisor Services.” Member FDIC. All rights reserved.